Deliveroo Gift Card Not Working – How Do I Fix My Deliveroo Gift Card?

Is your Deliveroo gift card not working? In this comprehensive guide, we will be addressing why your Deliveroo gift card is not working, as well as the several ways to fix your Deliveroo gift card not working.

A Deliveroo gift card is a prepaid card that can be used to order food from the Deliveroo website or app. You can use the Deliveroo gift card to order food from any of the restaurants that are partnered with Deliveroo. 

The Deliveroo gift card can be used to pay for your entire order, or you can use it in combination with other payment methods. The Deliveroo gift card is a great gift for food lovers, and it’s also a convenient way to order food when you don’t want to cook.

However, there are times you might experience your Deliveroo gift card not working such as preventing you from ordering food from Deliveroo. So, if I experience my Deliveroo gift card not working, how do I fix it? Well, you are at the right place to find out why and how to fix your Deliveroo gift card not working.  

Why Is My Deliveroo Gift Card Not Working?

It is an unfortunate case to find your Deliveroo gift card not working. The case could worsen if you wanted to fill your tummy, with Deliveroo gift card being your only payment option at the moment.

Well, do not freak out, take some chill pills and check below to find out why your Deliveroo gift card is not working.

1. Insufficient Balance –

Insufficient balance can be another reason for your card to decline. Although you might assume to be sure of having a significant figure on your card but your balance is insufficient, it is reality.

Solution –

This is why we will always recommend checking your gift card balance before going to a store to purchase. Check your balance at an Deliveroo store, or website, or call the customer representative, you might have less balance than expected or maybe zero. Here is how to check your Deliveroo gift card balance.

2. Incorrect Card Details –

Incorrect card details could make your card not work such as declining the transaction you want to process. The good news is that you can easily solve this using the below solution.

Solution –

Cross-check the gift card number, your PIN, or any other detail that you entered. With a long digit of numbers, you can easily make a typo.

3. Website or POS System Issues –

Website or POS system issues are from the retailers.

Solution –

If you feel that your card declining is a website or POS system issue, you can try it on a different site or store as the case may be. If it works somewhere else, you can conclude that it was the previous merchant’s fault. It might have been a breakdown in the merchant’s system.

4. Merchant Restrictions –

If the merchant you are trying to purchase with has a restricted Deliveroo gift card, your gift card will most likely decline.

Solution –

Just as stated earlier, not all merchants accept Deliveroo gift cards, and some of them might restrict the way you purchase with Deliveroo gift cards. Ensure that you stumble into a store that accepts Deliveroo gift cards. You can ask the store if they accept the gift card.

5. Card Expiration –

Gift card expiration might be why your Deliveroo gift card is declining. Check out your card details for its expiration date.

Also Read: Why Is My Greggs Gift Card Not Working?

Solution –

There is no way exactly to fix your expired gift card to continue working. However, in the case of card expiration, you can use another gift card or another payment method.

6. Your Deliveroo Gift Card Is Not Activated –

Most gift cards are auto-activated from when it is purchased.

Solution –

You might need to activate your Deliveroo gift card depending on where you purchased your Deliveroo gift card. Follow the instructions provided with your card for the activation to activate your Deliveroo gift card.

What Do I Do If My Deliveroo Gift Card Does Not Want To Be Fixed?

If your Deliveroo gift card does not want to be fixed after reviewing all the above troubleshooting, contact Deliveroo customer service, you can call 020 3699 9977. This number is available from 8am to 11pm, 7 days a week.

You can also contact Deliveroo customer service by emailing them at support@deliveroo.co.uk. Deliveroo also has a live chat feature on their website, which is available from 8am to 11pm, 7 days a week.

Frequently Asked Questions

Why Can I Not Use My Deliveroo Gift Card At Certain Stores?

Your Deliveroo gift card might be restricted from being used at certain stores. You should always check another store if you can not use your Deliveroo gift card at certain stores.

How Do I Check My Deliveroo Gift Card Balance?

Deliveroo gift card balance can be checked through Deliveroo websites, Deliveroo stores, or Deliveroo customer care service.

Can I Add More Money To My Deliveroo Gift Card?

No, you can not add more money to your Deliveroo gift card. In other words, Deliveroo gift cards are not reloadable.

Can I Use My Deliveroo Gift Card Online?

Yes, you can use the Deliveroo gift card online. You can use it on the Deliveroo website or mobile app.

What Do I Do If My Deliveroo Gift Card Is Lost Or Stolen?

Lost or stolen gift cards can not be replaced. If your gift card is stolen or lost, immediately report it to Deliveroo.