Is your John Lewis gift card balance check not working? It is quite frustrating when you are trying to purchase with your gift card but do not know your gift card balance, and still can not check.
John Lewis gift card recipients have been experiencing the issue of not being able to access their balance for a while now, hence popping one of the most frequently asked questions among John Lewis gift card recipients: Why is my John Lewis gift card balance check not working?
If you are facing issues with your John Lewis gift card balance check not working, at the end of this guide, you will know what is wrong with your card and how to solve it for your John Lewis gift card balance check to start working.
What Is John Lewis Gift Card?
John Lewis gift cards are a variety of gift cards customized by John Lewis for shoppers who love different variety and quality.
John Lewis gift cards are presentable and can be widely used at John Lewis stores across the UK and other John Lewis partners.
Moreover, while John Lewis might be the ideal gift card for you, you might need to know to check its balance which we will be addressing later on in this guide.
How To Check John Lewis Gift Card Balance
1. How To Check John Lewis Gift Card Balance Via John Lewis Website –
- Visit the Official John Lewis Website –
Firstly, go to John Lewis’s official website to use the John Lewis gift card balance checker online. With the help of a search engine, you can easily find it. You can also navigate to the gift card section on the official John Lewis website.
- Enter John Lewis Gift Card Details –
Navigating through the John Lewis website, you will find the gift card section, and the John Lewis gift card balance checker online. Enter your gift card number and PIN (scratch off the silver foil on the back of the card to use PIN).
- Check Your John Lewis Gift Card Balance –
After entering your card details, click on the “Check Balance” button to reveal your current John Lewis gift card balance.
2. How To Check John Lewis Gift Card Balance Via In-Store –
- Visit a John Lewis Store –
Visit the nearby John Lewis store. Go straight to the sales representative.
- Provide Your Gift Card –
Hand over your Tesvo gift card to the sales representative and request a balance inquiry. 
- Get Your Balance and Card –
The sales representative will swipe your card and inform you of your current balance. Thereafter, get your card.
3. How To Check John Lewis Gift Card Balance Via Customer Service –
- Call Customer Service –
Call John Lewis customer service to inquire about your gift card balance.
- Provide Necessary Information –
The call representative will request your details. Provide the details (gift card number and possibly the PIN too) as instructed.
- Get Your Balance Information –
After checking your balance. The call representative will inform you of your current gift card balance.
It is normal to experience an error or unsuccessful transaction trying to check your John Lewis gift card balance. Later on in this guide, we will find out what could be wrong with our John Lewis and how we can solve it.
John Lewis Gift Card Balance Check Not Woking – How To Solve
1. Check Your Internet Connection –
Without any doubt, poor internet could disrupt anything you are trying to get right on the web including why your John Lewis gift card balance check not working, hence reviewing your network, switching carriers, and going to an area with a stronger signal could solve this.
2. Change The Device –
Browser or device-specific can cause your gift card balance check to fail. Change your device in this case and try again.
3. Confirm Your Card Number and PIN –
Confirm if you have entered the correct gift card number and PIN.
After trying all this, it might still not be working, in such a case, you need to wait and try again later.
If after waiting and trying again but is not useless, contact John Lewis and report the problem including the error message you are getting from checking your gift card balance.
Frequently Asked Questions
Why Is My John Lewis Gift Card Balance Check Not Working?
There are a lot of reasons that could stop your gift card from working. We have already detailed these problems and how you can solve them.
Can I Check My John Lewis Gift Card Balance In-store?
Yes, you can check your John Lewis gift card balance in-store.
Is There A Time Limit For Using My John Lewis Gift Card?
Yes, there is a time limit for using your John Lewis gift card. You have 24 months to use your balance from your last transaction.
Can I top up my John Lewis gift card?
No, you can not top up your John Lewis gift card. The gift card can not be topped up currently.
What should I do if my gift card is lost or stolen?
Report all lost or stolen gift cards to Joh Lewis in time.
Can I Return Items Purchased With A Gift Card?
Yes, you can return items purchased with a John Lewis gift card. The refund will be credited to the gift card.